email management, calendar management, phone support - incoming & outgoing, voicemail monitoring
insurance verification, claim submissions, payment reconciliation, denied claim followup, client payments
insurance verification, claim submissions, payment reconciliation, denied claim followup, courtesy billing, superbills
EMR setup & management, form creation & management, clinician onboarding, credentialing
intake screening, intake scheduling, appointment confirmations, intake forms sent, intake form follow up, referral follow up
Simple Practice
Charm EHR
Advanced MD
Practice Fusion
Theranest
Therapy Notes
Acquity
Calendly
ZocDoc
Schedulicity
Luminello
MD Toolbox
Zoom
GSuite
Headway
Availity
Quickbooks
NaviNet
Provider Portals
Alma
Simple Practice
When you work with us you get an entire team who you will work with to make sure that your practice is running smoothly. You will have a project manager, virtual assistant team, and a billing specialist all working together to make sure your practice is being supported while you are busy supporting your clients.
We are a team of HIPAA certified virtual assistants who work specifically with mental healthcare providers.
We specialize in practice management for mental healthcare providers. We help practices of all sizes – both solo practices and group practices.
Let us handle the administrative side of your practice so you have the energy and focus to handle the clinical side of your practice!
The goal is to help you tackle your to-do list by providing mental healthcare administrative services and take the stress from running your practice. Our services allow you to have the energy and focus that you need to support your patients.
book a free discovery call to determine if we are the right fit for your practice
complete the paperwork: this include the contract, baa, & invoice for your first package
complete the onboarding packet - an online form - this info your team needs to hit the ground running
your team lead & project manager will start setting up the processes for your project & getting the team ready - onboarding call is scheduled
everything is set up & your team is ready to get started - takes 1-2 days from receiving completed packet & completing onboarding call
this is YOUR project - you will have full access, at all times, as to what is happening within your project
Best decision I ever made for my practice! Thank you Amanda for all that you do to keep my practice running!
Amanda and her team have been a huge part in helping me grow my practice. My practice wouldn’t be where it is today without her. All of my patients and clinicians love her. She is so friendly and professional.
Amanda and her team have been very beneficial to my practice. They have made sure to consistently stay on top of every task within my practice and they work with speed and accuracy. I am very grateful to have them within my Telehealth practice. I highly recommend their services to anyone looking for a highly proficient and professional virtual assistant!
Amanda and the MSO team are a vital part of our team! They are hardworking, diligent and organized. I have always been impressed with how detail oriented they are. I know that I can rely on them for whatever I need and never question if something will get done. The providers at my practice also sing their praises and love working with them!
Amanda has been extremely professional and communicative in helping us grow our psychiatry program and manage our intakes. She is empathetic and courteous with prospective clients, pays attention to detail, and her work and communication is high quality – we value her work with us!
Working with Amanda and her team was honestly the best decision I’ve made for my practice! Between seeing clients, keeping up with documentation and administrative tasks I was feeling extremely overwhelmed. Amanda has exceptional organizational skills and is a joy to work with. She has helped me streamline processes and grow my practice. I can now spend time doing what I truly enjoy, working with clients, instead of worrying about administrative tasks. I would highly recommend Amanda and her team!
Amanda is personally a pleasure to work with. Professionally she is organized, effective and makes my day to day much easier. She has also been helpful in sharing her broader experiences in a way that has developed and streamlined my personal workflow. I could not operate my practice without her.
Professional, prompt, friendly — loved working with Amanda. She helped me get organized and explained things very clearly. She took a huge load off. I’m very happy with Amanda and her team’s services!
Amanda has become a crucial part of my practice. Her professionalism, attention to detail, and excellent customer service make her an essential resource for my staff and our patients. Her knowledge of our systems and processes as well as her constant communication make distance irrelevant. She genuinely cares that things run as smoothly as possible. We absolutely view her as part of our team. I would highly recommend her services to anyone looking to outsource the administrative end of their practice.
If you are a mental health care provider; clinician, therapist, psychotherapist, psychologist, psychiatric nurse practitioner, or psychiatrist looking to hire a virtual assistant you are in the right place! We are a team of highly skilled virtual assistants and we are ready to help you with managing your practice.
We are a virtual assistant agency that only works with mental healthcare clients! We live, breathe, and dream simple practice, insurance verification, appointment scheduling, charm, calendar management, coinsurance, deductibles, copays, prior authorizations, and Rx refills. Just to name a few of our daily tasks. As a virtual assistant team that works only with mental healthcare clients we know what it takes day in and day out to successfully run a practice! Client and patient satisfaction is our number one priority. We know how important it is to have empathy and know that sometimes we all have bad days and to not take things personally. We know what it means to be the first point of contact for your practice.
We are passionate about helping our clients achieve their goals and help them with managing their practice. We offer our clients a wide range of services, from basic administrative support to billing and everything in between. We are your go to team for all things practice management. We are committed to providing our clients and their clients and patients with the best possible service and support.
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